Publications

Year:

Factors influencing buying behavior of Lebanese consumers towards fashion brands during economic crisis: A qualitative study

journal articles
Elhajjar S
Elsevier Bv
Year
2023

Automation in business research: systematic literature review

journal articles
Elhajjar S, Yacoub L and Yaacoub H
Springer Science And Business Media Llc
Year
2023

An Investigation of Consumers’ Negative Attitudes Towards Banks

journal articles
Elhajjar S
Springer Science And Business Media Llc
Year
2023

A critical reflection on analytics and artificial intelligence based analytics in hospitality and tourism management research

journal articles
Wirtz J and Mariani M
Year
2023

Exploring the nonlinear influence of nonverbal dominance in marketing communicators: Instrumental outcomes, social outcomes, and persuasion

journal articles
Wirtz J, Lasarov W, Orth UR and Holm M
Year
2023

“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

journal articles
Duan Y, Hu MC, Wirtz J, Dwivedi YK, Kshetri N, Hughes L, Slade EL, Jeyaraj A, Kar AK, Baabdullah AM, Koohang A, Raghavan V, Ahuja M, Albanna H, Albashrawi MA, Al-Busaidi AS, Balakrishnan J, Barlette Y, Basu S, Bose I, Brooks L, Buhalis D, Carter L, Chowdhury S, Crick T, Cunningham SW, Davies GH, Davison RM, Dé R, Dennehy D, Dubey R, Dwivedi R, Edwards JS, Flavián C, Gauld R, Grover V, Janssen M, Jones P, Junglas I, Khorana S, Kraus S, Larsen KR, Latreille P, Laumer S, Malik FT, Mardani A, Mariani M, Mithas S, Mogaji E, Nord JH, O'Connor S, Okumus F, Pagani M, Pandey N, Papagiannidis S, Pappas IO, Pathak N, Pries-Heje J, Raman R, Rana NP, Rehm SV, Ribeiro-Navarrete S, Richter A, Rowe F, Sarker S, Stahl BC, Tiwari MK, van der Aalst W, Venkatesh V, Viglia G, Wade M, Walton P and Wright R
Year
2023

Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence

journal articles
Wirtz J, Hofmeister J, Chew PYP and Ding X
Year
2023

The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors

journal articles
Wirtz J, Borghi M, Mariani MM and Vega RP
Year
2023

Corporate digital responsibility (CDR) in services

books/monographs
Wirtz J, Tarbit J, Hartley N and Kunz W
Year
2023

Adding a third-party player in the sender-receiver deception game

journal articles
Xiong X, Zhang Y and Zhou X
Year
2023