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Publications

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Year:

Social media research: We are publishing more but with weak influence.

journal articles
Elhajjar S and Yacoub L
Year
2024

ChatGPT and service: opportunities, challenges, and research directions

journal articles
Ooi KB, Tan GWH, Wirtz J, Sigala M, Aw ECX, Cham TH, Dwivedi YK, Kunz WH, Letheren K, Mishra A and Russell-Bennett R
Year
2024

The importance of corporate digital responsibility in a Digital Service World

books/monographs
Wirtz J, Kunz W, Hartley N and Tarbit J
Year
2024

Metaperception benefits of service robots in uncomfortable service encounters

journal articles
Wirtz J, Pitardi V, Paluch S and Kunz WH
Year
2024

The Power of Commitment in Group Search

journal articles
Zhu Y and Cao X
Year
2024

Singapore: A Happier State of Mind?.

books/monographs
Tambyah SK and Yuen WL
Springer Nature
Year
2024

Unpacking overuse of androgen deprivation therapy for prostate cancer to inform de-implementation strategies.

journal articles
Deolankar V, Skolarus TA, Hawley ST, Forman J, Sales AE, Sparks JB, Metreger T, Burns J, Caram MV, Radhakrishnan A, Dossett LA, Makarov DV, Leppert JT, Shelton JB, Stensland KD, Dunsmore J, Maclennan S, Saini S, Hollenbeck BK, Shahinian V, Wittmann DA and Sriram S
Year
2024

Unclearly Immoral: Low Self-Concept Clarity Increases Moral Disengagement

journal articles
Wang J and Toure-Tillery M
Amer Psychological Assoc
Year
2024

Navigating Disruption in the EdTech Industry: The Case of Cialfo in the Singaporean Market

case studies
Elhajjar S, Yiyang L, Natalyn T and Wei L
Sage Publications: Sage Business Cases Originals
Year
2024

Big data analytics and the use of artificial intelligence in the services industry: a meta-analysis

journal articles
Cheah I, Ladeira WJ, Santini FDO, Rasul T, Elhajjar S, Yasin N and Akhtar S
Informa Uk Limited
Year
2024