Publications

Year:

Exploring the Role of Alternative Perceived Performance Measures and Needs-Congruency in the Consumer Satisfaction Process

journal articles
Wirtz J and Mattila A
Wiley
Year
2001

Exploring the role of alternative perceived performance measures and needs-congruency in the consumer satisfaction process

journal articles
Wirtz J and Mattila A
Year
2001

Consumer behaviour in Asia

journal articles
Wirtz J
Emerald Group Publishing Limited
Year
2001

The Asian Apocalypse: Crisis Marketing for Consumers and Businesses

journal articles
Ang SH, Leong SM and Kotler P
Year
2000

Feasibility of strategic alliance as an entry strategy into markets dominated by major competitors

journal articles
Tan J, Sheang Lee K and Hua Lim G
Year
2000

Principles of Marketing An Asian Case Book

books/monographs
Ang SH
Year
2000

The influence of physical, beneficial and image properties on responses to parallel imports

journal articles
Ang SH
Year
2000

The effects of personal value similarity on business negotiations

journal articles
Ang SH, Teo GPS and Leong SM
Year
2000

Strategic management of grey marketing

journal articles
Lee KS, Lim GH and Tan SJ
Year
2000

Determinants of relationship quality and loyalty in personalized services

journal articles
Shamdasani PN and Balakrishnan AA
Year
2000