Publications

Year:

A typology of animosity and its cross-national validation

journal articles
Ang SH, Tan SJ, Jung K, Leong SM, Pornpitakpan C and Kau AK
Year
2002

Effects of metaphoric advertising among mainland Chinese consumers

journal articles
Swee HA
Year
2002

The effects of incentives, deal proneness, satisfaction and tie strength on word-of-mouth behaviour

journal articles
Wirtz J and Chew P
Year
2002

A test strategy for nanoscale wafer level packaged circuits

conference/seminars
Ang S, Keezer DC, Davis JS and Rotaru M
Year
2002

Location, location, location: Insights for advertising placement on the web

journal articles
Shamdasani PN, Tan J and Stanaland AJS
Year
2001

Spot the difference: Consumer responses towards counterfeits

journal articles
Ang SH, Lim EAC, Tambyah SK and Cheng PS
Year
2001

Designing service guarantees – is full satisfaction the best you can guarantee?

journal articles
Wirtz J and Kum D
Year
2001

Determinants of Membership Marketing Programs

journal articles
Wirtz J and Kum D
Springer Science And Business Media Llc
Year
2001

Crisis marketing: A comparison across economic scenarios

journal articles
Ang SH
Year
2001

The impact of expected variance in performance on the satisfaction process

journal articles
Wirtz J and Mattila AS
Year
2001