Publications

Year:

The HBR list breakthrough ideas for 2005

journal articles
Wirtz J, Kramer RM, Kirby J, Rayport JF, Bonabeau E, Kalyanam K, Zweben M, Merton RC, Stewart TA, Sawhney M, Caruso D, Davenport TH, Buchanan L, Chesbrough HW, Lieberthal K, Heracleou L, Bateson MC, Rosen J, Von Ghyczy T, Antonovics J and Pfeffer J
Year
2005

Services Marketing in Asia A Case Book

books/monographs
Wirtz J
Prentice Hall
Year
2005

Breakthrough ideas for 2005

journal articles
Kramer RM
Harvard Business School Publishing Corporation
Year
2005

Kung-fu service development at Singapore Airlines

journal articles
Wirtz J, Heracleous L and Johnston R
Year
2005

The psychology of intertemporal discounting: Why are distant events valued differently from proximal ones?

journal articles
Li X, Soman D, Ainslie G, Frederick S, Lynch J, Moreau P, Mitchell A, Read D, Sawyer A, Trope Y, Wertenbroch K and Zauberman G
Year
2005

The effect of attribute order on judgment in Chinese and English

journal articles
Lee YH and Tavassoli NT
Year
2004

Animosity towards economic giants: What the little guys think

journal articles
Ang SH, Tan SJ, Jung K, Kau AK, Leong SM and Pornpitakpan C
Year
2004

Understanding Singaporeans: Values, lifestyles, aspirations, and consumption behaviors

books/monographs
Keng KA, Kuan TS, Jiuan TS and Kwon J
Year
2004

Marketing Management An Asian Casebook

books/monographs
Year
2004

Services Marketing People, Technology, Strategy

books/monographs
Wirtz J and Lovelock CH
Prentice Hall
Year
2004