Publications
Publication Type:
Department:
Year:
The effect of meal pace on customer satisfaction
journal articles
Wirtz J, Noone BM, Kimes SE and Mattila AS
Year
2007
Uncertainty, Virtual Consumption, and Prolonged Happiness
conference/seminars
Lee YH and Qiu C
Year
2007
The moderating role of familiarity in fairness perceptions of revenue management pricing
journal articles
Wirtz J and Kimes SE
Year
2007
Are we measuring the same attitude? Understanding media effects on attitude towards advertising
journal articles
Tan SJ and Chia L
Year
2007
Consumer online privacy concerns and responses: A power–responsibility equilibrium perspective
journal articles
Wirtz J, Lwin M and Williams JD
Year
2007
International Journal of Service Industry Management Interdisciplinary insights on service activities
books/monographs
Year
2007
Antecedents and consequences of skepticism toward health claims: An empirical investigation of singaporean consumers
journal articles
Tan SJ and Tan KL
Year
2007
Focus Groups Theory and Practice
books/monographs
Shamdasani PN, Stewart DW and Rook DW
Sage
Year
2007
The role of arousal congruency in influencing consumers’ satisfaction evaluations and in-store behaviors
journal articles
Wirtz J, Tan RLP and Mattila AS
Year
2007
How effective are loyalty reward programs in driving share of wallet?
journal articles
Wirtz J, Mattila AS and Lwin MO
Year
2007