Publications

Year:

Understanding consumer animosity in an international crisis: Nature, antecedents, and consequences

journal articles
Ang SH, Tan SJ, Leong SM, Cote JA, Jung K, Kau AK and Pornpitakpan C
Year
2008

The role of store environmental stimulation and social factors on impulse purchasing

journal articles
Wirtz J and Mattila AS
Year
2008

Services Marketing People, Technology, Strategy

books/monographs
Wirtz J, Lovelock CH and Bansal HSHS
Pearson Prentice Hall
Year
2008

Hedonic vs. utilitarian consumption: A cross-cultural perspective based on cultural conditioning

journal articles
Lim EAC and Ang SH
Year
2008

The effects of appetitive stimuli on out-of-domain consumption impatience

journal articles
Li X
Year
2008

Antecedents and consequences of skepticism toward health claims: An empirical investigation of singaporean consumers

journal articles
Tan SJ and Tan KL
Year
2007

Focus Groups Theory and Practice

books/monographs
Shamdasani PN, Stewart DW and Rook DW
Sage
Year
2007

The role of arousal congruency in influencing consumers’ satisfaction evaluations and in-store behaviors

journal articles
Wirtz J, Tan RLP and Mattila AS
Year
2007

How effective are loyalty reward programs in driving share of wallet?

journal articles
Wirtz J, Mattila AS and Lwin MO
Year
2007

The ad creativity cube: conceptualization and initial validation

journal articles
Ang SH, Lee YH and Leong SM
Year
2007