Publications
Publication Type:
Department:
Year:
Creative restruction – how business services drive economic evolution
journal articles
Wirtz J and Ehret M
Year
2009
Journal of Service Management Perspectives from Asia
books/monographs
Year
2009
Suppressing feelings: A double-edged sword to consumer judgment and choice
journal articles
Lee YH, Yeung CWM and Qiu C
Year
2009
Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies
journal articles
Shamdasani P, Mukherjee A and Malhotra N
Year
2008
The Quality of Life in Singapore
books/monographs
Tambyah SK, Tan SJ and Kau AK
Springer Netherlands
Year
2008
What’s funny and what’s not – The moderating role of cultural orientation in ad humor
journal articles
Lee YH and Lim EAC
Year
2008
The Hungry Ghost Dinner and Auction: Real-World Auction, Other-World Meanings
conference/seminars
Tambyah SK
Year
2008
Marketing de serviços pessoas, tecnologia e resultados
books/monographs
Wirtz J and Lovelock CH
Year
2008
Effects of temporal and social distance on consumer evaluations
journal articles
Zhang M, Li X and Kim K
Year
2008
Marketing des services
books/monographs
Wirtz J and Lovelock CH
Pearson
Year
2008