Publications

Year:

Personal Branding through Perfume in the Middle East: Investigating the Role of Fragrance in Self-Presentation, Impression Management, and Cultural Identity

journal articles
Khair N, Elhajjar S and Hamzeh Z
Informa Uk Limited
Year
2024

Digital transformation: A multidisciplinary perspective and future research agenda

journal articles
Liu J, Wirtz J, Paul J, Ueno A, Dennis C, Alamanos E, Curtis L, Foroudi P, Kacprzak A, Kunz WH, Marvi R, Nair SLS, Ozdemir O, Pantano E, Papadopoulos T, Petit O and Tyagi S
Year
2024

Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction

journal articles
Wirtz J, Ashtar S, Yom-Tov GB and Rafaeli A
Year
2024

AI concierge in the customer journey: what is it and how can it add value to the customer?

journal articles
Liu SQ, Wirtz J, Vakeel KA, Smith NA, Alavipour RS and Wei C
Year
2024

Digital service innovation in B2B markets

journal articles
Wirtz J, Kowalkowski C and Ehret M
Year
2024

The impact of COVID-19 on marketing for higher education institutions in developing countries: the case of Lebanon

journal articles
Elhajjar S and Yacoub L
Informa Uk Limited
Year
2024

Social media research: We are publishing more but with weak influence.

journal articles
Elhajjar S and Yacoub L
Year
2024

Ethical considerations of service organizations in the information age信息时代服务组织的道德思考

journal articles
Wirtz J, Camilleri MA, Zhong L and Rosenbaum MS
Year
2024

Doing More with Less: Overcoming Ineffective Long-Term Targeting Using Short-Term Signals

journal articles
Huang T-W and Ascarza E
Institute For Operations Research And The Management Sciences
Year
2024

The current and future state of the marketing management profession

journal articles
Elhajjar S
Informa Uk Limited
Year
2024