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Year:

Addressing Criticisms of Global Religion Research: A Consumption-Based Exploration of Status and Materialism, Sustainability, and Volunteering Behavior

journal articles
Tambyah SK, Minton EA, Kahle LR and Jiuan TS
Year
2016

MANAGING THE CUSTOMER INTERFACE

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

The Accra Beach Hotel: Block Booking of Capacity during a Peak Period

books/monographs
Wirtz J and Kimes SE
World Scientific
Year
2016

Service research in the new economic and social landscape

journal articles
Wirtz J and Tsiotsou RH
Emerald Group Publishing Ltd
Year
2016

Distributing Services Through Physical and Electronic Channels

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Shifting Values and Life Satisfaction: A Sequential Cross-Sectional Study of the Influence of Values on Subjective Wellbeing in Singapore

journal articles
Tan SJ and Tambyah SK
Year
2016

Managing service employees: literature review, expert opinions, and research directions

journal articles
Wirtz J and Jerger C
Year
2016

Building a World-Class Service Organization

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Winning in service markets: Success through people, technology and strategy

books/monographs
Wirtz J
Year
2016

Developing Service Products and Brands

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016