Publications
Publication Type:
Department:
Year:
Shifting Values and Life Satisfaction: A Sequential Cross-Sectional Study of the Influence of Values on Subjective Wellbeing in Singapore
journal articles
Tan SJ and Tambyah SK
Year
2016
Managing service employees: literature review, expert opinions, and research directions
journal articles
Wirtz J and Jerger C
Year
2016
Building a World-Class Service Organization
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Winning in service markets: Success through people, technology and strategy
books/monographs
Wirtz J
Year
2016
Developing Service Products and Brands
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Colgate: Regaining Leadership in India’s Sensitive Teeth Market
Case Study
Kum D
Ivey Business School At Western University
Year
2016
Winning in Service Markets Success Through People, Technology and Strategy
books/monographs
Wirtz J
World Scientific
Year
2016
Winning in Service Markets Success through People, Technology and Strategy
books/monographs
Wirtz J
World Scientific
Year
2016
Services Marketing People, Technology, Strategy
books/monographs
World Scientific
Year
2016
Improving Service Quality and Productivity
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016