Publications
Publication Type:
Department:
Year:
The privacy dyad: Antecedents of promotion- and prevention-focused online privacy behaviors and the mediating role of trust and privacy concern
journal articles
Wirtz J, Lwin MO and Stanaland AJS
Year
2016
STRIVING FOR SERVICE EXCELLENCE
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
What is Consumer Well-Being to Asians?
journal articles
Ang SH, Lee YH, Leong SM, Cote JA and Houston MJ
Year
2016
Winning in service markets: Success through people, technology and strategy
books/monographs
Wirtz J
Year
2016
Balancing Demand and Capacity
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Uber: Competing as Market Leader in the US versus Being a Distant Second in China
Case Study
Wirtz J and Tang C
World Scientific
Year
2016
Winning in Service Markets Success Through People, Technology and Strategy
books/monographs
Wirtz J
World Scientific
Year
2016
UNDERSTANDING SERVICE PRODUCTS, CONSUMERS, AND MARKETS
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Services Marketing People, Technology, Strategy
books/monographs
Wirtz J and Lovelock C
Year
2016
Winning in Service Markets Success through People, Technology and Strategy
books/monographs
Wirtz J
World Scientific
Year
2016