Publications

Year:

What is Consumer Well-Being to Asians?

journal articles
Ang SH, Lee YH, Leong SM, Cote JA and Houston MJ
Year
2016

Winning in service markets: Success through people, technology and strategy

books/monographs
Wirtz J
Year
2016

Balancing Demand and Capacity

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Uber: Competing as Market Leader in the US versus Being a Distant Second in China

Case Study
Wirtz J and Tang C
World Scientific
Year
2016

Winning in Service Markets Success Through People, Technology and Strategy

books/monographs
Wirtz J
World Scientific
Year
2016

UNDERSTANDING SERVICE PRODUCTS, CONSUMERS, AND MARKETS

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Services Marketing People, Technology, Strategy

books/monographs
Wirtz J and Lovelock C
Year
2016

Winning in Service Markets Success through People, Technology and Strategy

books/monographs
Wirtz J
World Scientific
Year
2016

Designing Service Processes

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Addressing Criticisms of Global Religion Research: A Consumption-Based Exploration of Status and Materialism, Sustainability, and Volunteering Behavior

journal articles
Tambyah SK, Minton EA, Kahle LR and Jiuan TS
Year
2016