Main Menu

Publications

Publication Type:

All Journal Articles Books/monographs Conference/seminars Case Studies Others

Department:

All Accounting Analytics & Operations Finance Management & Organisation Marketing Strategy & Policy Real Estate

Year:

Platform versus Pipeline Business Models: Are Airbnb and Marriot Right to Move into Each Other’s Turf?

books/monographs
Wirtz J
World Scientific
Year
2021

Cheap talk on freelance platforms

journal articles
Ke TT and Zhu Y
Year
2021

Managing Relationships and Building Loyalty

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Coping with workplace ostracism: the roles of emotional exhaustion and resilience in deviant behavior

journal articles
Jiang H, Jiang X, Sun P and Li X
Year
2021

Menton Bank

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Singapore Airlines: Managing Human Resources for Cost-Effective Service Excellence

books/monographs
Wirtz J and Heracleous L
World Scientific
Year
2021

Engaging Teaching Assistants (TAs) for Hybrid Teaching

others
Christudason A, Tambyah SK and Grace W
Blog.nus Is Brought To You By The Centre For Teaching, Learning And Technology
Year
2021

A Teaching Community Reflects On Reflective Writing In Higher Education

journal articles
Toh Tc, Tambyah Sk and Chang-Koh S
Hong Kong Baptist University
Year
2021

Building a World-Class Service Organization

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Corrigendum to ‘The Role of Marketing in Digital Business Platforms’ [Journal of Interactive Marketing 51 (2020) p. 72–90] (Journal of Interactive Marketing (2020) 51 (72–90), (S1094996820300876), (10.1016/j.intmar.2020.04.006))

journal articles
Wirtz J, Rangaswamy A, Moch N, Felten C, van Bruggen G and Wieringa JE
Year
2021