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Publications

Year:

Toward a New Service Reality: Human–Robot Collaboration at the Service Frontline

books/monographs
Wirtz J, Kunz WH and Paluch S
Year
2022

The Enthusiasts and the Reluctants of COVID-19 Vaccine Uptake: A Cluster Analysis

journal articles
Lee AY, Wang J, Lee L, Yeung C, Böckenholt U, Ohme R and Reykowska D
Year
2022

Procedure Dependence in Resource Allocations: How Focusing on Resource or Target Affects Variety-Seeking

journal articles
Zhang Y and Gao L
Year
2022

Managing the Exclusivity of Luxury Service Experiences

books/monographs
Wirtz J, Holmqvist J and Fritze MP
Year
2022

Narratives in entrepreneurial ecosystems: drivers of effectuation versus causation

journal articles
Wirtz J, Hubner S, Most F and Auer C
Year
2022

Service robots: Applying social exchange theory to better understand human–robot interactions

journal articles
Kim H, Wirtz J and So KKF
Year
2022

Contract Innovation: Driving Scale and Scope of Nonownership Value Propositions—Chapter Description

books/monographs
Wirtz J and Ehret M
Year
2022

Incentives for learning: How free offers help or hinder motivation

journal articles
Lee YH and Yeung C
Year
2022

Tourists and AI: A political ideology perspective

journal articles
Wirtz J, van Esch P, Cui Y, Das G and Jain SP
Year
2022

Use of social media in healthcare.

journal articles
Elhajjar S and Ouaida F
Year
2022