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Publications

Year:

Winning in service markets: Success through people, technology and strategy

books/monographs
Wirtz J
Year
2016

Crafting the Service Environment

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

STRIVING FOR SERVICE EXCELLENCE

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Exporting Singapore’s Experiences in Real Estate Development and Urban Planning

books/monographs
Sing TF and Yu SM
World Scientific
Year
2016

Enterprise 50: The Best SMEs in Singapore 2015/2016

books/monographs
Year
2016

Services Marketing People, Technology, Strategy

books/monographs
Wirtz J and Lovelock C
Year
2016

Balancing Demand and Capacity

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

UNDERSTANDING SERVICE PRODUCTS, CONSUMERS, AND MARKETS

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Bridging the Gap between Capital and Real Estate Markets

books/monographs
Sing TF
World Scientific
Year
2016

Hong Kong: Overcoming financial risks of growing real estate credit

books/monographs
Fu Y
Year
2016