Publications
Publication Type:
Department:
Year:
Fundamentals of Corporate Finance
books/monographs
Lim J, Tan RSK, Ross SA, Westerfield RW and Jordan BD
Year
2016
Improving Service Quality and Productivity
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Winning in Service Markets Success through People, Technology and Strategy
books/monographs
Wirtz J
World Scientific
Year
2016
Positioning Services in Competitive Markets
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Complaint Handling and Service Recovery
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Winning in Service Markets Success Through People, Technology and Strategy
books/monographs
Wirtz J
World Scientific Publishing Company
Year
2016
Understanding Service Consumers
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Cloud computing architectural patterns
books/monographs
Pang Y and Jain P
Year
2016
Marketing Management Asian Perspective
books/monographs
Ang SH, Tan CT, Kotler P, Keller KL and Leong SM
Year
2016
Managing Relationships and Building Loyalty
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016