Publications
Publication Type:
Department:
Year:
Balancing Demand and Capacity
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
UNDERSTANDING SERVICE PRODUCTS, CONSUMERS, AND MARKETS
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Exporting Singapore’s Experiences in Real Estate Development and Urban Planning
books/monographs
Sing TF and Yu SM
World Scientific
Year
2016
Enterprise 50: The Best SMEs in Singapore 2015/2016
books/monographs
Year
2016
Services Marketing People, Technology, Strategy
books/monographs
World Scientific
Year
2016
Designing Service Processes
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
DEVELOPING CUSTOMER RELATIONSHIPS
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016
Bridging the Gap between Capital and Real Estate Markets
books/monographs
Sing TF
World Scientific
Year
2016
Services Marketing
books/monographs
Wirtz J, Lovelock CH and Patterson P
Year
2015
Creating and capturing value in the service economy: The crucial role of business services in driving innovation and growth
books/monographs
Wirtz J and Ehret M
Year
2015