Publications

Year:

Digital Luxury Services: Tradition versus Innovation in Luxury Fashion

books/monographs
Wirtz J, Holmqvist J and Fritze MP
World Scientific
Year
2021

Annotated Laws of Singapore: Employment Act

books/monographs
S/O Thiagarajah RC
Lexisnexis
Year
2021

Service Robots in the Frontline: How Will Aarion Bank’s Customers Respond?

books/monographs
Wirtz J, Paluch S and Kunz W
World Scientific
Year
2021

Social innovators leading change in health

books/monographs
Chia A and Wei LY
Year
2021

Case Studies

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Uber’s Unintended Burdens

books/monographs
Tang CS and Wirtz J
World Scientific
Year
2021

Smokestacks and the Swamp

books/monographs
Sarkar A, Zhao X, Bisetti E and Lewellen S
Elsevier Bv
Year
2021

Understanding Service Consumers

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

An Asian-centric view of cross-culture leadership research

books/monographs
Song Z and Ma Y
Year
2021

The Services Marketing Framework

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021