Publications
Publication Type:
Department:
Year:
Service Robots in the Frontline: How Will Aarion Bank’s Customers Respond?
books/monographs
Wirtz J, Paluch S and Kunz W
World Scientific
Year
2021
Fundamental Accounting Principles McGraw Hill
books/monographs
Kwok CCW, Wild JJ, Venkatesh S and Shaw KW
Year
2021
Use of Big Data in Developing Markets
books/monographs
Huang Y and Qian W
Year
2021
Developing Service Products and Brands
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Case Studies
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Uber’s Unintended Burdens
books/monographs
Tang CS and Wirtz J
World Scientific
Year
2021
Principles of Financial Accounting McGraw Hill
books/monographs
Kwok CCW, Wild JJ and Shaw KW
Year
2021
Asian Monetary Policy Forum: Insights for Central Banking
books/monographs
Yeung B, Davis SJ and Robinson ES
Year
2021
Service Marketing Communications
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
The Services Marketing Framework
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021