Publications
Publication Type:
Department:
Year:
Annotated Laws of Singapore: Employment Act
books/monographs
S/O Thiagarajah RC
Lexisnexis
Year
2021
Humor and its effects for leaders in the east and west
books/monographs
Yam KC, Liu L and Gloor JL
Year
2021
Positioning Services in Competitive Markets
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Singapore Airlines: Managing Human Resources for Cost-Effective Service Excellence
books/monographs
Wirtz J and Heracleous L
World Scientific
Year
2021
Service Robots in the Frontline: How Will Aarion Bank’s Customers Respond?
books/monographs
Wirtz J, Paluch S and Kunz W
World Scientific
Year
2021
Fundamental Accounting Principles McGraw Hill
books/monographs
Kwok CCW, Wild JJ, Venkatesh S and Shaw KW
Year
2021
Use of Big Data in Developing Markets
books/monographs
Huang Y and Qian W
Year
2021
Developing Service Products and Brands
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Case Studies
books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021
Uber’s Unintended Burdens
books/monographs
Tang CS and Wirtz J
World Scientific
Year
2021