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The Human-Agent Orchestrator Leading and Scaling AI-Driven Organizations

books/monographs
Wirtz J, Yu H, Bornet P, Stephens T, Wood R, Corbett FC, Yamaguchi S, Gohel R and Schei N
Irreplaceable Publishing
Year
2026

Happy Faces Help Homes: The Role of Animal Facial Expressions in Charitable Advertising

journal articles
Li X, Shang Z and Krishna A
Year
2026

How emotions influence mental visualization through the motivation to forget

journal articles
Pang J, Li X, Shang Z and Krishna A
Year
2026

How Gen AI Robots are Reshaping Services: They Converse, Physically Interact, and Learn in Real Time

journal articles
Wirtz J
Harvard Business School Publishing
Year
2026

Responsible AI Is Becoming a Growth Strategy

journal articles
Wirtz J and Wade M
Harvard Business School Publishing
Year
2026

The surcharge donation paradox and the restorative power of choice

journal articles
Yeung C, Li X, Hu MM and Lee L
Year
2026

FIX Dessert Chocolatier: When Viral Trends Shape Confectionery Markets. W47079

case studies
El Hajjar S
Ivey Publishing
Year
2026

Spatial Distribution of Access to Service: Theory and Evidence from Ride-Sharing

journal articles
Teng F, Ghili S and Kumar V
Institute For Operations Research And The Management Sciences
Year
2026

The impact of social media exposure to war content on emotional exhaustion, anxiety, and work performance: The moderating role of organizational support.

journal articles
Yacoub L, Elhajjar S and Jabbour Al Maalouf N
Year
2026

The paradox of ambidexterity: marketing and service-sales in the spotlight

journal articles
Itani OS, Chaker NN, Aman MA, Bakeshloo KKA and Hajjar SE
Elsevier Bv
Year
2026