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Year:

Uber’s Unintended Burdens

books/monographs
Tang CS and Wirtz J
World Scientific
Year
2021

THE ASIAN MONETARY POLICY FORUM: Insights for Central Banking

books/monographs
Yeung B, Davis SJ and Robinson ES
Year
2021

Understanding Service Consumers

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Corporate governance versus business group governance, part 2: The middle-income trap

books/monographs
Yeung B, Dau LA and Morck RK
Year
2021

The Services Marketing Framework

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Improving Service Quality and Productivity

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Time-varying Queues: A Two-time-scale Approach

books/monographs
Zhang H, Zhang Q and Yin G
Year
2021

Positioning Services in Competitive Markets

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Corporate governance versus business group governance, part 1: The low-income trap

books/monographs
Yeung B, Dau LA and Morck RK
Year
2021

The Services Marketing Framework

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021