Publications

Year:

Debt-Based Incentives in Executive Compensation Contracts

books/monographs
Reeb DM, Zhao W and Huang X
Elsevier Bv
Year
2023

AI in Customer Service – A Service Revolution in the Making

books/monographs
Wirtz J and Werner HK
Springer Nature
Year
2023

Startups’ Demand for Accounting Expertise: Evidence from a Randomized Field Experiment

books/monographs
Gefen O, Reeb DM and Sulaeman J
Elsevier Bv
Year
2023

Newsvendor Competition with Endogenous Biases

books/monographs
Wu Y and Long X
Elsevier Bv
Year
2023

Understanding consumer behavior in the service encounter

books/monographs
Wirtz J and Chew P
Year
2023

Accounting for Goodwill in China: A Case Study of Two-Step Acquisitions

books/monographs
Zeng C, Zhang W and Zuo L
Elsevier Bv
Year
2023

Can Social Media Spur Offline Hatred

books/monographs
Muller K and Schwarz C
Year
2023

Strategies for developing customer loyalty for services

books/monographs
Wirtz J and Chew P
Year
2023

Intelligent Automation, Service Robots, and AI – the Service Revolution is in Full Swing

books/monographs
Wirtz J, Kunz WH and Paluch S
Springer Nature Switzerland
Year
2023

Household financial decision making

books/monographs
Agarwal S and Mannil N
Year
2023