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Year:

Singapore: On Cheong’s Human Resource Legacy

books/monographs
Chia A
Year
2023

Singapore, Quality of Life

books/monographs
Tan SJ and Tambyah SK
Springer International Publishing
Year
2023

AI in Customer Service – A Service Revolution in the Making

books/monographs
Wirtz J and Werner HK
Springer Nature
Year
2023

Disclosure regulation: Past, present, and future

books/monographs
Zhang L, Zuo L and Kothari SP
Year
2023

Joint pricing and inventory decisions

books/monographs
Chen X, Hu P and Hu Z
Year
2023

Corporate digital responsibility (CDR) in services

books/monographs
Wirtz J, Tarbit J, Hartley N and Kunz W
Year
2023

Can Social Media Spur Offline Hatred

books/monographs
Muller K and Schwarz C
Year
2023

Service robots and AI in the frontline

books/monographs
Wirtz J, Paluch S and Kunz W
Year
2023

Understanding consumer behavior in the service encounter

books/monographs
Wirtz J and Chew P
Year
2023

Happiness and Wellbeing in Singapore: Beyond Economic Prosperity

books/monographs
Tambyah SK, Jiuan TS and Lun YW
Year
2023