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Publications

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Year:

Joint pricing and inventory decisions

books/monographs
Chen X, Hu P and Hu Z
Year
2023

Corporate digital responsibility (CDR) in services

books/monographs
Wirtz J, Tarbit J, Hartley N and Kunz W
Year
2023

Can Social Media Spur Offline Hatred

books/monographs
Muller K and Schwarz C
Year
2023

Service robots and AI in the frontline

books/monographs
Wirtz J, Paluch S and Kunz W
Year
2023

Understanding consumer behavior in the service encounter

books/monographs
Wirtz J and Chew P
Year
2023

Happiness and Wellbeing in Singapore: Beyond Economic Prosperity

books/monographs
Tambyah SK, Jiuan TS and Lun YW
Year
2023

Strategies for developing customer loyalty for services

books/monographs
Wirtz J and Chew P
Year
2023

Intelligent Automation, Service Robots, and AI – the Service Revolution is in Full Swing

books/monographs
Wirtz J, Kunz WH and Paluch S
Springer Nature Switzerland
Year
2023

Balancing demand and capacity in services

books/monographs
Wirtz J and Chew P
Year
2023

Does Entrepreneurial Orientation Predict Small and Medium Enterprise Alliance Formation? Evidence from the Indian Manufacturing Sector

books/monographs
Pangarkar N, Prabhudesai R, Prasad CVVSNV, Sinha AK and Bhat A
World Scientific
Year
2023