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Publications

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Year:

Corporate digital responsibility (CDR) in services

books/monographs
Wirtz J, Tarbit J, Hartley N and Kunz W
Year
2023

Can Social Media Spur Offline Hatred

books/monographs
Muller K and Schwarz C
Year
2023

Service robots and AI in the frontline

books/monographs
Wirtz J, Paluch S and Kunz W
Year
2023

Understanding consumer behavior in the service encounter

books/monographs
Wirtz J and Chew P
Year
2023

Managing the Exclusivity of Luxury Service Experiences

books/monographs
Wirtz J, Holmqvist J and Fritze MP
Year
2022

Student Growth and Development in New Higher Education Learning Spaces: Student-centred Learning in Singapore

books/monographs
Tambyah SK
Year
2022

The Early County Business Pattern Files: 1946-1974

books/monographs
Muller K, Fabian E, Ka-Leung L, Atif M, Rafael S and Amir S
Year
2022

Contract Innovation: Driving Scale and Scope of Nonownership Value Propositions—Chapter Description

books/monographs
Wirtz J and Ehret M
Year
2022

Preparing for Rainy Days in Old Age in Singapore: Singapore’s Central Provident Fund (CPF) System and Lease Buy Scheme (LBS)

books/monographs
Seah EQ, Sing TF and Kuan E
Year
2022

Principles of Marketing, An Asian Perspective

books/monographs
Kotler P, Armstrong G, Swee-Hoon A, Siew-Meng L and Chin-Tiong T
Pearson Higher Ed
Year
2022