Publications

Year:

Managing service employees: literature review, expert opinions, and research directions

journal articles
Wirtz J and Jerger C
Year
2016

Rakuten: Developing Employee Diversity – Teaching Note

Case Study
Lowe, J. Y., Yokoyama, T., Tanaka, D., Kobayashi, N., Jeon, H. S., Nakamura and S.
Case Centre
Year
2016

Compound mechanism design in multi-attribute and multi-source procurement of electricity coal

journal articles
Hu Z, Goh M, Rao CJ and Zheng JJ
Year
2016

What is Consumer Well-Being to Asians?

journal articles
Ang SH, Lee YH, Leong SM, Cote JA and Houston MJ
Year
2016

Related Party Transactions and Firm Value: Evidence from Property Markets in Hong Kong, Malaysia and Singapore

journal articles
Ooi JTL, Wong WC, Ong SE and Downs DH
Year
2016

A SCOR framework to measure logistics performance of humanitarian organizations

journal articles
Goh M, Lu Q and De Souza R
Year
2016

Cloud computing architectural patterns

books/monographs
Pang Y and Jain P
Year
2016

Positioning Services in Competitive Markets

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016

Economic Growth Through Innovation And Entrepreneurship

journal articles
Wong PK and Ho YP
Singapore
Year
2016

Colgate: Regaining Leadership in India’s Sensitive Teeth Market

Case Study
Kum D
Ivey Business School At Western University
Year
2016