Publications
Publication Type:
Department:
Year:
Are you too happy to serve others? When and why positive affect makes customer mistreatment experience feel worse
journal articles
Lee R, Ilies R, Tang PM, Mai KM and Qiu F
Year
2022
The Robot and I: The Rise of Hybrid ServiceTeams
journal articles
Wirtz J, Paluch S and Kunz W
Year
2022
Corporate digital responsibility: Dealing with ethical, privacy and fairness challenges of AI
journal articles
Wirtz J, Tarbit JJ, Hartley N and Kunz W
Henry Stewart Publications
Year
2022
Meta-analytic evidence of depression and anxiety in Eastern Europe during the COVID-19 pandemic
journal articles
Zhang SX, Xu W, Chen BZ, Delios A, Chen RZ, Wang S, Chen J, Miller SO, Yin A, Dong RK, McIntyre RS and Wan X
Year
2022
MORAL EVALUATIONS OF HUMOR APPLY BEYOND JUST THOSE TELLING THE JOKE
journal articles
Ong WJ, Yam KC and Barnes CM
Year
2022
Competitive Externalities of Tax Cuts
journal articles
Jang H, Donohoe MP and Lisowsky P
Year
2022
Data-driven optimization: A flexible route pricing method for Non-Truck Operating Common Carriers
journal articles
Chen X, Li F, Jiang J, Lim A, Wu J and Jia B
Year
2022
New enhanced clustering algorithms for patient referrals in medical consortia
journal articles
Zhang J, Liu W, Goh M and Hao Y
Year
2022
Benchmarking with nonconvex production possibility set through data envelopment analysis: An application to China’s transportation system
journal articles
Xiong B, Chen Y, Goh M, Tao X and An Q
Year
2022
Managing bids at the engineering–commercial interface: a systems, integration and contingency perspective
journal articles
Wong SLA and Goh SH
Year
2022