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Publications

Year:

Service robots and AI in the frontline

books/monographs
Wirtz J, Paluch S and Kunz W
Year
2023

From Hashtag to Hate Crime: Twitter and Antiminority Sentiment

journal articles
Müller K and Schwarz C
Year
2023

Exchange through emoting: An emotional model of leader–member resource exchanges

journal articles
Liao Z, Wu L, Zhang HJ, Song Z and Wang Y
Year
2023

Expanding Footprints: The Impact of Passenger Transportation on Corporate Locations

journal articles
Lin Y, Qin Y, Sulaeman J, Yan J and Zhang J
Year
2023

Accelerating Trust and Transparency in a World on Fire

conference/seminars
Loh YKL and Fang EL
Year
2023

Examining the dynamics of reactive capacity allocation through a chaos lens

journal articles
Yuan X and Brian Hwarng H
Year
2023

Distributed Reputation-Distance iterative auction system for Peer-To-Peer power trading

journal articles
Wang J, Yu L, Goh M, Tang Y, Huang Y and Zheng J
Year
2023

The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors

journal articles
Wirtz J, Borghi M, Mariani MM and Vega RP
Year
2023

Disclosing Fraud and Subsidizing Arbitration as a Trust Promoting Mechanism: Theory and Evidence from Laboratory Data

journal articles
Lee DKC, Li Y, Liu F and Xu W
World Scientific Pub Co Pte Ltd
Year
2023

WWF-Singapore: Promoting Sustainable Seafood. W28199

case studies
Kum D
Ivey Publishing
Year
2023