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AI concierge in the customer journey: what is it and how can it add value to the customer?

journal articles
Liu SQ, Wirtz J, Vakeel KA, Smith NA, Alavipour RS and Wei C
Year
2024

Service robots: the dynamic effects of anthropomorphism and functional perceptions on consumers’ responses

journal articles
Kim H, Liu SQ, Wirtz J, So KKF and Fang X
Year
2024

Numerical investigation and dynamics of pollutant dispersion in underground restroom ventilation

journal articles
Chen Z, Wang Z, Lin Y, Dong X, Luo Y and Su J
Elsevier
Year
2024

How social learning drives customer engagement in short video commerce: An attitude transfer perspective

journal articles
Teo TSH, Xu W, He D, Yao Z and Ma Y
Year
2024

Nurse Burnout and Patient Safety, Satisfaction, and Quality of Care: A Systematic Review and Meta-Analysis

journal articles
Li LZ, Yang P, Singer SJ, Pfeffer J, Mathur MB and Shanafelt T
Amer Medical Assoc
Year
2024

Resolving conflicting findings in misinformation research: A methodological perspective

journal articles
Kakkar H and Lawson MA
Advances.in Ltd.
Year
2024

Evaluating the relative predictive validity of measures of self-referential processing for depressive symptom severity

journal articles
Tan ESE, Tan HM, Tan ZY, Ong RJM, Teo C, Yu J, Lee M, Teo AR, Ong SK, Lim XY, Keppo J, Tan GCY, Fong KV, Tey SYX, Rane N, Ho CW and Kee JL
Year
2024

Banking Relationships and Financing Decisions of REITs

journal articles
Chang Y, Hsieh YT and Seah KY
Year
2024

The present and future of the B2B sales profession

journal articles
Elhajjar S, Yacoub L and Ouaida F
Informa Uk Limited
Year
2024

Microbreaks and Recovery at Home

journal articles
Kim S, Yam KC and Chung W
Academy Of Management
Year
2024