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Publications

Year:

The impact of knowledge types on the consumer search process: An investigation in the context of credence services

journal articles
Wirtz J and Mattila AS
Year
2002

Enhancing value stream agility: The UK speciality chemical industry

journal articles
Hwarng B, Burgess T, Shaw N and De Mattos C
Year
2002

On the speed of convergence to an exponential distribution for the time of the first occurrence of a rare event in a regenerating process

journal articles
Zhang H and Li W
Year
2002

Can consumers’ scepticism be mitigated by claim objectivity and claim extremity?

journal articles
Soo JT
Year
2002

Singapore Airlines: Accounting for Income Taxes

journal articles
Kwok W and Ho YK
World Scientific Pub Co Pte Lt
Year
2002

Price-dependent inventory models with discount offers at random times

journal articles
Goh M and Sharafali M
Year
2002

Overcoming the negative product quality image of manufacturers in emerging economies: Effectiveness of warranty strategies

journal articles
Lee KS, Lim GH and Tan SJ
Year
2002

How long should dinner take? Measuring expected meal duration for restaurant revenue management

journal articles
Wirtz J, Kimes SE and Noone BM
Springer Science And Business Media Llc
Year
2002

Perceived fairness of demand-based pricing for restaurants

journal articles
Wirtz J and Kimes SE
Year
2002

Attitudes toward online shopping and the Internet

journal articles
Teo TSH
Year
2002