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Publications

Publication Type:

All Journal Articles Books/monographs Conference/seminars Case Studies Others

Department:

All Accounting Analytics & Operations Finance Management & Organisation Marketing Strategy & Policy Real Estate

Year:

Managing human resources for service excellence and cost effectiveness at Singapore Airlines

journal articles
Wirtz J
Emerald
Year
2008

The implications of pooled returns policies

journal articles
Chou MC, Tang CS and Brown A
Year
2008

Within-country product diversification and foreign subsidiary performance

journal articles
Delios A, Xu D and Beamish PW
Year
2008

Flying High in a Competitive Industry Secrets of the World’s Leading Airline

books/monographs
Wirtz J, Pangarkar N, Heracleous L and Heracleous LT
Mcgraw-hill Singapore - Professional
Year
2008

Operations Management activities and operational performance in service firms

journal articles
Goh M and Prajogo DI
Year
2007

The moderating role of familiarity in fairness perceptions of revenue management pricing

journal articles
Wirtz J and Kimes SE
Year
2007

Taiwanese Business Groups: Steady Growth in Institutional Transition

books/monographs
Chung CN and Mahmood IP
Year
2007

Marketing dei servizi. Risorse umane, tecnologie, strategie

books/monographs
Wirtz J and Lovelock C
Pearson
Year
2007

The role of arousal congruency in influencing consumers’ satisfaction evaluations and in-store behaviors

journal articles
Wirtz J, Tan RLP and Mattila AS
Year
2007

A stochastic model for risk management in global supply chain networks

journal articles
Goh M, Lim JYS and Meng F
Year
2007