Publications

Year:

LUX*: Staging a Service Revolution in a Resort Chain

Case Study
Wirtz J and Kaufman R
World Scientific
Year
2016

Why do borrowers make mortgage refinancing mistakes?

others
Agarwal S, Rosen RJ and Yao V
Year
2016

A Pilot Study on Singapore’s Social Enterprises: Characteristics and Performance

others
Lam Swee Sum, Zhang Weina and Xiaohui Ang
Nus Business School, Acsep
Year
2016

Role of Public Science in Fostering the Innovation and Startup Ecosystem in Singapore

journal articles
Kistep
Year
2016

Efficiency of regulated and unregulated FOREX markets: An analysis of onshore and offshore Renminbi forward markets

journal articles
Tan RSK, Zhang W and Huszár ZR
Year
2016

Out of Control: A Self-Control Perspective on the Link Between Surface Acting and Abusive Supervision

journal articles
Yam KC, Fehr R, Keng-Highberger FT, Klotz AC and Reynolds SJ
Amer Psychological Assoc
Year
2016

Efficiency of supply function equilibrium in networked markets

conference/seminars
Bandi C, Xiao Y and Wei E
Year
2016

Winning in Service Markets Success Through People, Technology and Strategy

books/monographs
Wirtz J
World Scientific
Year
2016

Perk consumption as a suboptimal outcome under pay regulations

journal articles
Chen D, Li OZ and Liang S
Year
2016

Service Marketing Communications

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2016