Publications

Year:

Crafting the Service Environment

books/monographs
Wirtz J
World Scientific
Year
2017

Impact of E-business technology on operational competence and firm profitability over time

conference/seminars
Chen Y, Teo T, Benitez J and Ajamieh A
Year
2017

COMPARISON OF EFFICACY OF ACECLOFENAC AND IBUPROFEN AFTER SURGICAL REMOVAL OF IMPACTED THIRD MOLAR

journal articles
Agarwal S, Chattopadhyay S and Mandal M
Journal Evolution Medical & Dental Sciences
Year
2017

Cross-border opportunity sets: An international empirical study based on ownership types

journal articles
Ang J, Knill A and Mauck N
Year
2017

Do exclusivity arrangements harm consumers?

others
Chen J and Fu Q
Year
2017

Workplace status: The development and validation of a scale

journal articles
Yam KC, Djurdjevic E, Stoverink AC, Klotz AC, Koopman J, da Motta Veiga SP and Chiang JTJ
Year
2017

Leadership takes self-control: Here’s what we know about it

others
Yam KC, Lian H, Ferris L and Brown D
Harvard Business Review
Year
2017

Frontline employees’ nonverbal cues in service encounters: a double-edged sword

journal articles
Lim EAC, Lee YH and Foo MD
Year
2017

Spatial-difference-in-differences models for impact of new mass rapid transit line on private housing values

journal articles
Sing TF, Diao M and Leonard D
Year
2017

Decision Mechanism for Supplier Selection Under Sustainability (vol 16, 1650045, 2017)

journal articles
Goh M, Rao C and Zheng J
World Scientific Publ Co Pte Ltd
Year
2017