Publications
Publication Type:
Department:
Year:
Lien Foundation: Philanthropy for Social Innovation
Case Study
Lam SS, Ang AX and Jacob GH
Acsep
Year
2017
The effect of relationships with government-owned banks on cash flow constraints: Evidence from India
journal articles
Srinivasan A and Thampy A
Year
2017
Efficient algorithms for the dynamic pricing problem with reference price effect
journal articles
Chen X, Hu P and Hu Z
Year
2017
Combating cybercrime in singapore
journal articles
Ter Kah Leng nee Khew
Year
2017
Designing Customer Service Processes
books/monographs
Wirtz J
World Scientific
Year
2017
Carvajal: From Soldiers to Diplomats, from Family-run to Professionally managed
Case Study
Bennedsen M, Brian Henry and Yupana Wiwattanakantang
Insead Publishing
Year
2017
Cost-effective service excellence: Lessons from Singapore Airlines
books/monographs
Wirtz J, Heracleous L and Johnston R
Year
2017
How does team composition affect effort in contests? A theoretical and experimental analysis
journal articles
Chen H and Lim N
Year
2017
Why Do Employees Have Better Family Lives When They Are Highly Engaged at Work?
journal articles
Ilies R, Liu XY, Liu Y and Zheng X
Year
2017
Revolutionizing Customer Service – How to Improve a Service Fast
Case Study
Wirtz J and Kaufman R
Harvard Business Review Webinar
Year
2017