Publications

Year:

National Library Board Singapore: Delivering Cost-Effective Service Excellence Through Innovation and People

books/monographs
Wirtz J and Menkhoff T
World Scientific
Year
2021

A chronotype circadian model of charismatic leadership expressions and perceptions

journal articles
Barnes CM, Guarana CL, Ryu JW and Crawley R
Year
2021

Seeing from a short-term perspective: When and why daily abusive supervisor behavior yields functional and dysfunctional consequences.

journal articles
Liao Z, Lee HW, Song Z, Liu Y and Johnson RE
American Psychological Association
Year
2021

Ownership Complexity and Firm Value: Evidence from Korean Chaebols

books/monographs
Shin S-PS, Wang CCY and Chattopadhyay A
Elsevier Bv
Year
2021

Robots at Work: People Prefer—and Forgive—Service Robots With Perceived Feelings

journal articles
Yam KC, Tang PM, Ilies R, Bigman YE, Cremer DD, Soh H and Gray K
Year
2021

Business groups and the study of international business: A Coasean synthesis and extension

journal articles
Yeung BY, Dau LA and Morck R
Year
2021

Services Marketing People, Technology, Strategy (Ninth Edition)

books/monographs
Wirtz J and Lovelock C
Year
2021

Multi-prize contests with risk-averse players

journal articles
Fu Q, Wang X and Wu Z
Year
2021

International Real Estate Review

journal articles
Sing T and Long W
Global Social Science Institute
Year
2021

The Accra Beach Hotel: Block Booking of Capacity During a Peak Period

Case Study
Wirtz J and Kimes SE
World Scientific
Year
2021