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Year:

Creating Value in the Service Economy

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Truncating bar graphs persistently misleads viewers.

journal articles
Stanley ML, Yang BW, Vargas Restrepo C and Marsh EJ
American Psychological Association
Year
2021

Spillovers of Non-Fundamental Risks: The Tale of Two Securitized Real Estate Markets

journal articles
Sing TF and Wang L
Global Social Science Inst
Year
2021

Does foreign technology transfer spur domestic innovation? Evidence from the high-speed rail sector in China

journal articles
Lin Y, Qin Y and Xie Z
Year
2021

Stochastic comparative statics in Markov decision processes

journal articles
Light B
Year
2021

Empowering Small and Medium Enterprises through the Synergy of AI and Blockchain

journal articles
Pang Y
Year
2021

Multi-prize contests with risk-averse players

journal articles
Fu Q, Wang X and Wu Z
Year
2021

Managing People for Service Advantage

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Timing It Right: Balancing Inpatient Congestion vs. Readmission Risk at Discharge

journal articles
Pan J, Shi P, Helm JE and Deglise-Hawkinson J
Year
2021

Infineum: Creating an inclusive working environment (Teaching Note: 8B21C037)

case studies
Ivey Pubblishing
Year
2021