Singapore Mass Rapid Transit: Going Off Track, Teaching Note
Others
Vivien Lim, Jaya N
Case study - Teaching Note
Year
2015
Singapore Mass Rapid Transit: Going Off Track
Others
Vivien Lim, Jaya
Case Study
Ivey Publishing
Year
2015
The crowded agenda of corporate governance
Others
Lawrence Loh
Year
2015
Creating and Capturing Value in the Service Economy: The Crucial Role of Business Services in Driving Innovation and Growth
Others
Jochen Wirtz, Michael Ehret
in: The Handbook of Service Business: Management, Marketing, Innovation and Internationalisation, by Bryson, J R and Daniels, P W (eds.) Cheltenham: Edward Elgar, pp. 129-145
Year
2015
The Three-Stage Model of Service Consumption
Others
Jochen Wirtz, Rodoula H. Tsiotsou
in:The Handbook of Service Business: Management, Marketing, Innovation and Internationalisation, by Bryson, J R and Daniels, P W (eds.) Cheltenham: Edward Elgar, pp. 105-128