Publications

Journal Article Year
Melvyn Sim with Jianzhe Zhen and Dick den Hertog, “Adjustable Robust Optimization via Fourier-Motzkin Elimination“, Operations Research, 66, (4), 1086-1100 2018
He Shuangchi, Melvyn Sim and Meilin Zhang, “Data-Driven Patient Scheduling in Emergency Departments: A Hybrid Robust – Stochastic Approach“, Management Science, 65, (9), 4123-4140 2019
Melvyn Sim with Dimitris Bersimas, Meilin Zhang, “Adaptive Distributionally Robust Optimization“, Management Science, 65, (2), 604-618 2019
Melvyn Sim with Yu Zhang, Roberto Baldacci and Jiafu Tang, “Routing Optimization with Time Windows under Uncertainty“, Mathematical Programming, 175, 263–305 2019
Houmin Yan, Candace Arai Yano, Zhang Hanqin, “Inventory Management under Periodic Profit Targets“, Production and Operations Management, 28, 1387-1406 2019
Guodong Lyu, Wang Chi Cheung, Mabel Chou, Teo Chung Piaw, Zhichao Zheng and Yuanguang Zhong, “Capacity Allocation in Flexible Production Networks: Theory and Applications“, Management Science, 65, (11), 5091-5109 2019
Hao Zhaowei, He Long, Hu Zhenyu, and Jiang Jun, “Robust Vehicle Allocation with Uncertain Covariates“, Production and Operations Management, 29, (4), 955-972 2019
He Long, Hu Zhenyu and Meilin Zhang, “Robust Repositioning for Vehicle Sharing“, Manufacturing & Service Operations Management, 22, (2), 241-256 2020
Franklin Shaddy and Leonard Lee, “Price Promotions Causes Impatience“, Journal of Marketing Research, 57, (1), 118-133 2020
Jochen Wirtz, “Organizational Ambidexterity: Cost-Effective Service Excellence, Service Robots, and Artificial Intelligence“, Organizational Dynamics, 49, 1—9 2020
Arvind Rangaswamy, Nicole Moch, Claudio Felten, Gerrit van Bruggen, Jaap E. Wieringa, Jochen Wirtz, “The Role of Marketing in Digital Business Platforms“, Journal of Interactive Marketing, 51, 72-90 2020
Amin Nazifi, Katja Gelbrich, Yany Grégoire, Sebastian Koch, Dahlia El-Manstrly and Jochen Wirtz, “Proactive Handling of Flight Overbooking: How to Reduce Negative eWOM and the Costs of Bumping Customers“, Journal of Service Research (In press) 2020
Working Paper Year
Melvyn Sim with Jingui Xie, Gar Goei Loke and Lam Shao Wei, “The Analytics of Bed Shortages: Coherent Metric, Prediction and Optimization 2017
Melvyn Sim with Gar Goei Loke and Patrick Jaillet, “Risk-Based Manpower Planning: A Tractable Multi-Period Model 2018
Chu Junhong, “Coping with the Unexpected: Taxi Drivers’ Response to Cancellations and No-shows 2020
Chu Junhong, “Flat-Rate Pricing, Incentive Compatibility, and Efficiency in the Taxi Market” 2020