SPIRE is an inter-disciplinary project funded by the Social Sciences Research Council with $4.74 million for research into service productivity from 2017-22. The inter-disciplinary project draws scholars with diverse expertise including data analytics, optimisation, stochastic modelling, applied microeconomics, and behavioural science.

The project aims to advance new scientific knowledge in the disciplines and develop cost-effective and scalable strategies to raise productivity across multiple industries, including the Ministry of Trade and Industry, Infocomm Media Development Authority, SingHealth, Yamato Asia, Sheng Siong Supermarket, Comfort Delgro Taxi, and National Environment Agency.