Publications

Year:

Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore

journal articles
Teo TSH, Devadoss P and Pan SL
Year
2006

IT Training as a Strategy for Business Productivity in Developing Countries

journal articles
Teo TSH and Srivastava SC
Year
2006

Arousal expectations and service evaluations

journal articles
Wirtz J and Mattila AS
Year
2006

Modelling shopping centre choices: Effects of car ownership on clothing shopping in Singapore

journal articles
Ibrahim MF and McGoldrick PJ
Year
2006

The effect of issuing biased earnings forecasts on analysts’ access to management and survival

journal articles
Ke B and Yu Y
Year
2006

Pricing american-style derivatives with European call options

journal articles
Fu MC, Lim AEB, Zhang H, Laprise SB and Marcus SI
Year
2006

Impacts of code-share alliances on airline cost structure: A truncated third-order translog estimation

journal articles
Goh M and Yong J
Year
2006

CVaR in a newsvendor model with lost sale penalty cost

journal articles
Yu G, Zhang HQ and Xu MH
Year
2006

Price formation under small numbers competition: Evidence from land auctions in Singapore

journal articles
Ooi JTL, Sirmans CF and Turnbull GK
Year
2006

On the semismoothness of projection mappings and maximum eigenvalue functions

journal articles
Goh M and Meng F
Year
2006