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Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction
journal articles
Wirtz J, Ashtar S, Yom-Tov GB and Rafaeli A
Year
2024
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Integrated Scheduling of Yard and Rail Container Handling Equipment and Internal Trucks in a Multimodal Port
journal articles
Liu W, Zhu X, Wang L, Zhang Q and Tan KC
Year
2024
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How can Employees Become Both Creative and Ethical? The Role of State Authenticity at Work
journal articles
Guo Cy, Ilies R and Kang H
Academy Of Management
Year
2024
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Nonstationarity in the global terrestrial water cycle and its interlinkages in the Anthropocene
journal articles
Zhao L, Nie W, Kumar SV, Getirana A, Wrzesien ML, Konapala G, Ahmad SK, Locke KA, Holmes TR, Loomis BD and Rodell M
Year
2024
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Heterogeneous effects of influencing factors on innovation performance: evidence from European Union countries
journal articles
Xu K, Loh L, Liang L and Mei R
Year
2024
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Integrated Approach for Project Risk Assessment and Evaluation under Risk Interactions
journal articles
Wang L, Goh M and Qian C
Year
2024
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Citizen science resource mobilization: Social identities and textual narcissism
journal articles
Wang W, Liu H, Wu YJ and Goh M
Year
2024
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AI concierge in the customer journey: what is it and how can it add value to the customer?
journal articles
Liu SQ, Wirtz J, Vakeel KA, Smith NA, Alavipour RS and Wei C
Year
2024
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The misruling elites: the state, local elites, and the social geography of the Chinese Revolution
journal articles
Xu X, Png I, Chen Y and Chu J
Year
2024
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Tax Planning Through Advanced Tax Rulings–An Exploratory Analysis Using the Luxembourg Tax Leaks
journal articles
Zhen Li O, Lusch SJ and Murphy F
Year
2024
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