Publications

Year:

Refined models for efficiency-driven queues with applications to delay announcements and staffing

journal articles
Zhang H, Zhang J, Huang J and Mandelbaum A
Year
2017

‘No county left behind?’ The distributional impact of high-speed rail upgrades in China

journal articles
Qin Y
Year
2017

Collateral Damage from the Show: Emotional Labor and Unethical Behavior

journal articles
Barnes CM, Hong MC and Scott BA
Year
2017

Low carbon supplier selection under multi-source and multi-attribute procurement

journal articles
Goh M, Rao C, Xiao X, Xie M and Zheng J
Year
2017

Cross-border opportunity sets: An international empirical study based on ownership types

journal articles
Ang J, Knill A and Mauck N
Year
2017

Service Quality and Productivity Management

books/monographs
Wirtz J
World Scientific
Year
2017

Crafting the Service Environment

books/monographs
Wirtz J
World Scientific
Year
2017

Internships and career decisions for talented young graduates

Case Study
Wu PC and Lee E
Ecch - The Case Centre
Year
2017

Facing Down Failure How Eight Entrepreneurial Teams are Riding the Risks of Innovation

books/monographs
Cheah S, Wu L and Mason H
Pearson Education South Asia Pte Ltd
Year
2017

Application service aggregation and management

journal articles
Pang Y, Liu YX, Jianwen C, Faferko RJ and Donovang-Kuhlisch M
Us Patent Office
Year
2017