Publications

Year:

Managing People for Service Advantage

books/monographs
Wirtz J and Lovelock C
World Scientific
Year
2021

Case Study: Kingmed Diagnostics: Post-IPO Transformation

Case Study
Hwarng HB and Yuan X
Ivey Publishing
Year
2021

Bike-Repositioning Using Volunteers: Crowd Sourcing with Choice Restriction

conference/seminars
Huang J, Chou MC and Teo CP
Year
2021

TODIM Dynamic Emergency Decision-Making Method Based on Hybrid Weighted Distance Under Probabilistic Hesitant Fuzzy Information

journal articles
Wang YM, Goh M and Ding Q
Year
2021

Estimating Supply Functions for Residential Real Estate Attributes

journal articles
Sing TF, Coulson NE and Dong Z
Year
2021

The benefits and perils of job candidates’ signaling their morality in selection decisions

journal articles
Yam KC, Zhang Y, Reynolds SJ and Wiltermuth SS
Year
2021

Guiding principles for determining work shift duration and addressing the effects of work shift duration on performance, safety, and health: guidance from the American Academy of Sleep Medicine and the Sleep Research Society

journal articles
Barnes CM, Gurubhagavatula I, Barger LK, Basner M, Boivin DB, Dawson D, Drake CL, Flynn-Evans EE, Mysliwiec V, Patterson PD, Reid KJ, Samuels C, Shattuck NL, Kazmi U, Carandang G, Heald JL and Van Dongen HPA
Year
2021

Platform versus Pipeline Business Models: Are Airbnb and Marriot Right to Move into Each Other’s Turf?

books/monographs
Wirtz J
World Scientific
Year
2021

Infineum: Creating an inclusive working environment (Teaching Note: 8B21C037)

Case Study
Wu PC, Thoo J and Koh H
Ivey Pubblishing
Year
2021

How (Un)affordable is housing in developing Asia?

journal articles
Helble M, Ok Lee K and Gia Arbo MA
Year
2021