Publications
Publication Type:
Department:
Year:
Special Session: Rise of the Service Robots: Exploring Consumer Acceptance: An Abstract
books/monographs
Wirtz J, Paluch S, Gruber T, Kunz W, Lu VN, Patterson P and Martins A
Year
2020
Service Robots and the Future of Services
books/monographs
Wirtz J, Paluch S and Kunz WH
Springer Fachmedien Wiesbaden
Year
2020
INTELLIGENT AUTOMATION Learn how to harness Artificial Intelligence to boost business & make our world more human
books/monographs
Bornet P
Pascal Bornet
Year
2020
Marketing de Serviços Pessoas, Tecnologia e Estratégia
books/monographs
Wirtz J, Lovelock C and Hemzo MA
Saraiva Educação S.a.
Year
2020
Automatisation Intelligente Apprenez comment utiliser l’intelligence artificielle pour stimuler les entreprises et rendre notre monde plus humain
books/monographs
Wirtz J, Barkin I and Bornet P
Year
2020
Intelligent automation: Welcome to the world of hyperautomation: Learn how to harness artificial intelligence to boost business & make our world more human
books/monographs
Wirtz J, Bornet P and Barkin I
Year
2020
Sharing uncertainty across organizations: Service capital and customer engagement for realizing nonownership value
books/monographs
Wirtz J and Ehret M
Year
2019
Asset-Based Strategies for Capturing Value in the Service Economy
books/monographs
Wirtz J and Ehret M
Springer International Publishing
Year
2019
Service Geschäftsmodelle für das industrielle Internet der Dinge
books/monographs
Wirtz J and Ehret M
Springer Fachmedien Wiesbaden
Year
2018
Winning in Service Markets Series
books/monographs
Ws Professional
Year
2018