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Intelligent automation: Welcome to the world of hyperautomation: Learn how to harness artificial intelligence to boost business & make our world more human

books/monographs
Wirtz J, Bornet P and Barkin I
Year
2020

Marketing Weiterdenken

books/monographs
Springer Fachmedien Wiesbaden
Year
2020

Strategic pathways to cost-effective service excellence

books/monographs
Wirtz J
Year
2020

Special Session: Rise of the Service Robots: Exploring Consumer Acceptance: An Abstract

books/monographs
Wirtz J, Paluch S, Gruber T, Kunz W, Lu VN, Patterson P and Martins A
Year
2020

Service Robots and the Future of Services

books/monographs
Wirtz J, Paluch S and Kunz WH
Springer Fachmedien Wiesbaden
Year
2020

INTELLIGENT AUTOMATION Learn how to harness Artificial Intelligence to boost business & make our world more human

books/monographs
Bornet P
Pascal Bornet
Year
2020

Marketing de Serviços Pessoas, Tecnologia e Estratégia

books/monographs
Wirtz J, Lovelock C and Hemzo MA
Saraiva Educação S.a.
Year
2020

Sharing uncertainty across organizations: Service capital and customer engagement for realizing nonownership value

books/monographs
Wirtz J and Ehret M
Year
2019

Asset-Based Strategies for Capturing Value in the Service Economy

books/monographs
Wirtz J and Ehret M
Springer International Publishing
Year
2019

Winning in Service Markets Series

books/monographs
Ws Professional
Year
2018