Publications

Year:

Marketing de Serviços Pessoas, Tecnologia e Estratégia

books/monographs
Wirtz J, Lovelock C and Hemzo MA
Saraiva Educação S.a.
Year
2020

Automatisation Intelligente Apprenez comment utiliser l’intelligence artificielle pour stimuler les entreprises et rendre notre monde plus humain

books/monographs
Wirtz J, Barkin I and Bornet P
Year
2020

Intelligent automation: Welcome to the world of hyperautomation: Learn how to harness artificial intelligence to boost business & make our world more human

books/monographs
Wirtz J, Bornet P and Barkin I
Year
2020

Sharing uncertainty across organizations: Service capital and customer engagement for realizing nonownership value

books/monographs
Wirtz J and Ehret M
Year
2019

Asset-Based Strategies for Capturing Value in the Service Economy

books/monographs
Wirtz J and Ehret M
Springer International Publishing
Year
2019

Business analytics: Concept and applications

books/monographs
Wirtz J, Chahal H and Jyoti J
Year
2018

Winning in Service Markets Series

books/monographs
Ws Professional
Year
2018

Service Geschäftsmodelle für das industrielle Internet der Dinge

books/monographs
Wirtz J and Ehret M
Springer Fachmedien Wiesbaden
Year
2018

Happiness, wellbeing and society: What matters for Singaporeans

books/monographs
Tambyah SK and Tan SJ
Year
2018

Understanding the role of business analytics: Some applications

books/monographs
Wirtz J, Chahal H and Jyoti J
Year
2018