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Publications

Publication Type:

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Year:

Fluidity and the customer experience in digital platform ecosystems

journal articles
Wirtz J, Ramasundaram A, Pandey N, Shukla Y and Alavi S
Year
2023

Factors influencing buying behavior of Lebanese consumers towards fashion brands during economic crisis: A qualitative study

journal articles
Elhajjar S
Elsevier Bv
Year
2023

Luxury hospitality: A systematic literature review and research agenda

journal articles
Wirtz J, Jain V, Salunke P, Nunkoo R and Sharma A
Year
2023

Algorithm Aversion: Evidence from Ridesharing Drivers

journal articles
Liu M, Tang X, Zhang S, Zhu Y, Xia S and Menge Q
Year
2023

Metaverse marketing: How the metaverse will shape the future of consumer research and practice

journal articles
Wang Y, Kim J, Wirtz J, Dwivedi YK, Hughes L, Alalwan AA, Ahn SJ, Balakrishnan J, Barta S, Belk R, Buhalis D, Dutot V, Felix R, Filieri R, Flavián C, Gustafsson A, Hinsch C, Hollensen S, Jain V, Krishen AS, Lartey JO, Pandey N, Ribeiro-Navarrete S, Raman R, Rauschnabel PA, Sharma A, Sigala M and Veloutsou C
Year
2023

Automation in business research: systematic literature review

journal articles
Elhajjar S, Yacoub L and Yaacoub H
Springer Science And Business Media Llc
Year
2023

Research note: conceptualizing agentic luxury in luxury services

journal articles
Wirtz J, Holmqvist J and Issandou A
Year
2023

A critical reflection on analytics and artificial intelligence based analytics in hospitality and tourism management research

journal articles
Wirtz J and Mariani M
Year
2023

The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors

journal articles
Wirtz J, Borghi M, Mariani MM and Vega RP
Year
2023

Beautify the blurry self: Low Self-Concept clarity increases appearance management

journal articles
Wang J and Yu Y
Wiley
Year
2023