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Publication Type:

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Department:

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Year:

Beautify the blurry self: Low Self-Concept clarity increases appearance management

journal articles
Wang J and Yu Y
Wiley
Year
2023

An Investigation of Consumers’ Negative Attitudes Towards Banks

journal articles
Elhajjar S
Springer Science And Business Media Llc
Year
2023

Immersive time (ImT): Conceptualizing time spent in the metaverse

journal articles
Wirtz J, Mogaji E, Belk RW and Dwivedi YK
Year
2023

Adding a third-party player in the sender-receiver deception game

journal articles
Xiong X, Zhang Y and Zhou X
Year
2023

Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence

journal articles
Wirtz J, Hofmeister J, Chew PYP and Ding X
Year
2023

Putting the “service” into B2B marketing: key developments in service research and their relevance for B2B

journal articles
Wirtz J and Kowalkowski C
Year
2023

Exploring the nonlinear influence of nonverbal dominance in marketing communicators: Instrumental outcomes, social outcomes, and persuasion

journal articles
Wirtz J, Lasarov W, Orth UR and Holm M
Year
2023

Corporate Digital Responsibility in Service Firms and Their Ecosystems

journal articles
Wirtz J, Kunz WH, Hartley N and Tarbit J
Year
2023

How intelligent automation, service robots, and AI will reshape service products and their delivery

journal articles
Wirtz J and Pitardi V
Year
2023

Fluidity and the customer experience in digital platform ecosystems

journal articles
Wirtz J, Ramasundaram A, Pandey N, Shukla Y and Alavi S
Year
2023