Publications
Publication Type:
Department:
Year:
Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore
journal articles
Teo TSH, Devadoss P and Pan SL
Year
2006
Efficiency, effectiveness and productivity of marketing in services
journal articles
Keh HT, Chu S and Xu J
Year
2006
Price discovery in real estate auctions: The story of unsuccessful attempts
journal articles
Ong SE
Year
2006
Flying High in a Competitive Industry: Cost‐effective Service Excellence at Singapore Airlines
journal articles
Emerald
Year
2006
Designing the distribution network for an integrated supply chain
journal articles
Sun J and Shu J
Amer Inst Mathematical Sciences
Year
2006
The Impacts of Land Leases on Housing Market
conference/seminars
Tu Y and Bao HXH
Year
2006
Business group affiliation and firm performance during institutional transition
conference/seminars
Delios A and Gaur AS
Year
2006
Monotonicity and convexity of some functions associated with denumerable Markov chains and their applications to queuing systems
journal articles
Yu HB, Zhang H and He QM
Year
2006
Try it, you’ll like it: The influence of expectation, consumption, and revelation on preferences for beer
journal articles
Lee L, Frederick S and Ariely D
Year
2006
A resource planning model for professional services organizations
conference/seminars
Goh M, Balaji K, DeSouza R, Eck BT, Hu J and Ray B
Year
2006