Publications

Year:

Managing human resources for service excellence and cost effectiveness at Singapore Airlines

journal articles
Wirtz J, Pangarkar N and Heracleous L
Year
2008

Marketing de serviços pessoas, tecnologia e resultados

books/monographs
Wirtz J and Lovelock CH
Year
2008

The effects of appetitive stimuli on out-of-domain consumption impatience

journal articles
Li X
Year
2008

Impact of value chain activities on quality and innovation

journal articles
Goh M, Prajogo DI and McDermott P
Year
2008

Multimodal transport: A framework for analysis

conference/seminars
Goh MKH, DeSouza R, Garg M, Gupta S and Lei L
Year
2008

When Uncertainty Brings Pleasure: The Role of Outcome Imageability and Mental Imagery

conference/seminars
Lee YH and Qiu C
Year
2008

A Production Scheduling Model of Surface Mount Technology Lines

conference/seminars
Pang Y and Yip YS
Year
2008

RFID and Supply Chain Visibility

books/monographs
Goh M, Gupta S, Garg M and Xu H
Year
2008

Foreclosure sales: The effects of price expectations, volatility and equity losses

journal articles
Ong SE, Tu Y and Neo PH
Year
2008

A model of fair process and its limits

journal articles
Wu Y, Loch CH and Van Der Heyden L
Year
2008