Publications

Year:

Services Marketing People, Technology, Strategy, 5/e

books/monographs
Lovelock C
Pearson Education India
Year
2008

Impact of value chain activities on quality and innovation

journal articles
Goh M, Prajogo DI and McDermott P
Year
2008

Technical opinion: Bosses and their e-manners

journal articles
Lim VKG, Teo TSH and Chin JY
Year
2008

Managing human resources for service excellence and cost effectiveness at Singapore Airlines

journal articles
Wirtz J
Emerald
Year
2008

ChangAn Automotive Co.—Making Supply Chains Work

journal articles
Goh MKH and Garg M
Year
2008

An algorithm for computing minimal coxian representations

journal articles
Zhang H and He QM
Year
2008

A model of fair process and its limits

journal articles
Wu Y, Loch CH and Van Der Heyden L
Year
2008

Effects of temporal and social distance on consumer evaluations

journal articles
Zhang M, Li X and Kim K
Year
2008

The biomedical science (BMS) industry in Singapore: Can it plug into the global value chain?

books/monographs
Toh MH and Thangavelu S
Iseas
Year
2008

Price of Robustness for Linear Optimization Problems

books/monographs
Sim M
Springer Us
Year
2008